For Cookie Volunteers

Who can sell Girl Scout Cookies?

All girls! Although parents and Girl Scout adults may assist girls, it is the girl who makes the sale, sets learning and sales goals, and learns the entrepreneurial skills that are part of the program. 
 

When do Girl Scout Cookies go on sale?

The 2017 Cookie Season for Girl Scouts–Arizona Cactus-Pine Council (GSACPC) is January 22 - March 4.

GSACPC is one of two councils in Arizona. Girl Scouts of Southern Arizona (GSoSAZ) cookies season starts on January 13. 

Where can I find cookies?

Use the Girl Scout Cookie Finder to find a booth near you. It’s simple – just enter your zip code. You can go to www.girlscoutcookies.org, and install this free Girl Scout Cookie Finder app on your mobile device from Google Play or the Apple store.
 

What flavor of cookies does GSACPC offer?

We offer a crowd-pleasing lineup of six delicious and widely popular cookie flavors: Thin Mints, Samoas, Trefoils, Tagalongs, Do-si-dos, and Savanna Smiles.

This year we will also offer two specialty cookies: Gluten free Toffee-tastic and the Girl Scout S’more.

Meet all the cookies. 
 

What bakery does GSACPC use?

Our cookies come from Little Brownie Bakers (LBB), one of the two bakeries who make Girl Scout cookies. LBB has an innovative and resourceful website.
 

When is Cookie Delivery to Troops?

• Metro Phoenix:  January 20 and 21
• Extended Area:  January 16-19
   

If a Girl Scout receives her cookies before January 22 can she start selling?

No! Girl Scouts cannot sell cookies before Jan. 22 However, she may announce that cookies season is coming and that she will contact her customers on Jan. 22 or later to take their order.

What should I do if I encounter someone selling cookies early?

Girl Scouts, both girls and adults, are governed by our Promise and Law. We hope you will remain faithful to these throughout the cookie program and remind fellow Girl Scouts what the program is all about.

We know that conflicts can arise occasionally. We ask adults to remember they are role models for our girls. Please do not argue in front of girls. You may see some people behaving in a ‘not-so Girl Scout’ manner. If you wish to lodge a complaint about another Girl Scout or adult, we’ll help resolve the conflict if you are willing to meet face-to-face with the offending person and a Council staff member. 
 

Can a Troop Leader ask parents to pre-pay for cookies their daughter wants to sell?

No. Troops cannot ask parents to pre-pay for cookies. Troops should monitor the amount of cookies a girl takes at one time. Troops should only give girls additional cookies after cookie money has been turned in.
 

Can a Troop Leader tell girls she must sell a specific number of cookies?

No. Troops cannot assign girls a specific number of cookies to sell. Girls and troops should set their goals together. Girls and parents should only take the amount of cookies they are able to sell.
 

When should my troop pick up more cookies from a cookie cupboard?

Troops should ask for a girl inventory of unsold cookies before going to the cupboard for more cookies. Pick up more cookies from a cupboard when you are sure none of your girls have unsold inventory and you can’t find a troop who has more cookies then they can sell. 
 

Can parents sell cookies for their daughter?

Girls should always be involved in the selling of Girl Scout Cookies. If a family member would like to sell cookies at work, the Girl Scouts should make a live or recorded presentation to the staff, write a letter or design a poster outlining her goals and aspirations. 
 

Can girls use electronic bulletin boards like Craigslist to sell cookies?

GSACPC does not consent to the use of electronic bulletin boards, like Craigslist to sell cookies, due to the nature of the platform and its limited monitoring and safety practices.
 

What happens if my troop shows up to our booth and there is another troop there?

Troops should always bring a copy of the eBudde Troop sign-up list. Booths scheduled in eBudde always take priority. If two troops show up at the same location, the troop scheduled in eBudde has the booth and the other troop must graciously depart. 
 

What should I do if I have a conflict with a troop leader at a booth?

Adults should always behave in a respectful and proper manner, and refrain from fighting over booths. Girl Scouts, both girls and adults, are governed by our Promise and Law. We hope you will remain faithful to these throughout the cookie program. We are role models for girls.

Store Managers should NEVER be asked to mediate a fight between troops. Call the Council, SU Product Program Manager or your MSE if you are unable to resolve the conflict. If you can’t reach anyone you may need to leave the store and contact the Council at a later time to resolve the issue. 
 

If I have a conflict with a troop leader at a booth and can’t get a hold of Council, should I speak with the store manager?

Store Managers should NEVER be asked to mediate a dispute between troops. We are guests at these locations and fighting among ourselves damages our reputation and relationship with the store.

If you can’t reach Council staff, your SU Product Program Manager or your MSE, you should leave the store and contact the Council at a later time to resolve the issue. If you wish to lodge a complaint about another Girl Scout or parent, we will help resolve the conflict if you are willing to meet face-to-face with the other person and a Council staff member. 

What should I do if a Store Manager asks me to move our booth away from the front entrance?

Please follow all instructions from the store manager, even if you do not agree with their rules and regulations. Remember, we are guests at their stores and failure to abide by their requests could damage our reputation and relationship with the store. 
 

When at a booth, can the girls approach customers as they enter the store?

No. Stores have asked that their customers only be approached when leaving the store. Remember, we are guests at their stores and failure to abide by their rules and regulations could damage our reputation and relationship with the store.
 

What if six girls show up at the booth?

Please have two girls leave the booth and rotate them in at a later shift. There should only be two to four girls and two adults at a booth at one time. Stores have asked that no more than six people are outside their store. We need to abide by this request. 
 

Can my girls sing and dance at booths to entice customers to make a purchase?

Although it can be fun to make up songs and dances to entice customers to make a purchase, read your audience and ensure you are being professional in whatever you do. The stores have asked that girls approach customers graciously. Remember, we are guests at their stores and failure to abide by their rules and regulations could damage our reputation and relationship with the store.
 

Can I bring a Trader Joe’s or Fry’s bag to carry our jackets to our booth at Safeway?

No. Please be aware of the small details that make a difference to the stores that support us. Troops should never bring a competitor’s merchandise to the store they are boothing at. 
 

Can I booth at a liquor store or marijuana dispensary?

Girl safety is always the top priority and we want girls to booth at girl appropriate locations. Girls should never booth in front of a location she is not allowed to enter without a parent or guardian. Please email productprogram@girlscoutsaz.org if you are not sure if a location is girl appropriate. All booths must be entered into eBudde for Council approval. 
 

Can I booth with my daughter?

Juniors and up can booth at 1:1 ratio with a parent or guardian who is a registered, background-checked Girl Scout. These booths should be self-scheduled at lower volume stores and entered into eBudde for Council approval by the Troop Product Manager or SU IGM Coordinator.