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For Cookie Volunteers

Thank you for supporting the Cookie Program. Your encouragement, coaching, and guidance are key ingredients for a successful experience for girls and volunteers. We truly appreciate all you do to help girls during Cookie Season and throughout the year!

If you have any questions, email the Product Program Team at productprogram@girlscoutsaz.org.

Important Dates
(revised March 1, 2017)

Nov. 4:  Early Booth Rounds
Nov. 11, 18, Dec 2:  Booth Rounds
Dec. 9:  Open Booth starts
Dec. 12:  Troop Initial Order due in eBudde
Jan. 8: Parent Access to Digital Online Cookies
Jan. 13: Cookie Kick-off at GCU
Jan. 16-19: Extended Area cookie delivery
Jan. 20-21: Metro Phoenix cookie delivery
Jan. 22: Cookie Program starts
Feb. 8: First ACH (money due in troop account Feb. 5th)
Feb. 22: Second ACH (money due in troop account Feb. 18)
Feb. 26: Design a Patch Contest entry due.  
March 4: Cookie Program ends
March 8: Troop Final Rewards due in eBudde
March 11: Cookie Contest entries due
March 15: Final ACH (money due in troop account March 12)
May 5: 525+ Super Seller Event-Sunsplash Golf Land
May 6: 1000+ Super Seller Event- Odysea Aquarium
June 15-17: 2,500+ Super Seller Event- Sedona and Pink Jeep Tour Camping Weekend
June 22-23: 17,50+ Super Seller Event- Staycation @ Point Hilton Squaw Peak Resort

 

Important and Useful Links
Troop to Troop Transfers

If your Troop has or needs extra cookies and would like to post them or see if another Troop has what you need simply use our centralized Troop to Troop Transfers sheet. YOU are responsible for removing your information from the list.  HOWEVER, we will monitor the list and remove (delete) all transfer requests after one week of it being posted.

If your troop has extra cookies:

  • Visit the Troop to Troop Transfer sheet
  • Scroll down to the red section marked "Troops who HAVE cookies"
  • Fill in your name, phone number (including area code), your major crossroads, your email address, your Troop number, the number of boxes you have in each flavor column, and any notes.
  • Once you have offloaded your extras, YOU are responsible for removing your information from the list. To do so simply click on the link:
    • Click on the line with your information.
    • Click on EDIT.
    • Click on Delete row.

If you accidentally delete the wrong row simply hit the UNDO button (little arrow pointing left - directly next to the picture of a printer).

TIP: monitor your inventory early on and post extras as soon as possible. This link is a tool to help you offload extras but in no way guarantees you will be able to transfer to another troop before the sale ends.

If you NEED extras but aren't in a hurry click the link above, fill in the green section marked "Troops who NEED cookies". If you are in a hurry simply scroll a little further down to the red section marked "Troops who HAVE cookies" and contact someone on the list who has what you need.

Please only add or delete YOUR information and do not modify fonts, spacing, colors, column/row widths, etc. All changes are saved automatically for all to see. If you need help with the link feel free to email jgoldmiller@me.com.

Volunteer Resources
IGM Resources

Family Guide for IGMs
IGM Cookie Coach Training Presentation [coming soon]
IGM Family Training Presentation [coming soon]
Key Responsibilities for IGM Coordinators
IGM Program Credits

Digital Cookie Resources

 

FAQs for Cookie Sellers & Volunteers
Who can sell Girl Scout Cookies?

All girls! Although parents and Girl Scout adults may assist girls, it is the girl who makes the sale, sets learning and sales goals, and learns the entrepreneurial skills that are part of the program. 
 

When do Girl Scout Cookies go on sale?

The 2017 Cookie Season for Girl Scouts–Arizona Cactus-Pine Council (GSACPC) is January 22 - March 4.

 

GSACPC is one of two councils in Arizona. Girl Scouts of Southern Arizona (GSoSAZ) cookies season starts on January 13. 

 

Where can I find cookies?

Use the Girl Scout Cookie Finder to find a booth near you. It’s simple – just enter your zip code. You can go to www.girlscoutcookies.org, and install this free Girl Scout Cookie Finder app on your mobile device from Google Play or the Apple store.
 

What flavor of cookies does GSACPC offer?

We offer a crowd-pleasing lineup of six delicious and widely popular cookie flavors: Thin Mints, Samoas, Trefoils, Tagalongs, Do-si-dos, and Savanna Smiles.

 

This year we will also offer two specialty cookies: Gluten free Toffee-tastic and the Girl Scout S’more.

Meet all the cookies. 
 

What bakery does GSACPC use?

Our cookies come from Little Brownie Bakers (LBB), one of the two bakeries who make Girl Scout cookies. LBB has an innovative and resourceful website.
 

When is Cookie Delivery to Troops?
  • Metro Phoenix:  January 20 and 21
  • Extended Area:  January 16-19
     
If a Girl Scout receives her cookies before January 22 can she start selling?

No! Girl Scouts cannot sell cookies before Jan. 22 However, she may announce that cookies season is coming and that she will contact her customers on Jan. 22 or later to take their order.

 

What should I do if I encounter someone selling cookies early?

Girl Scouts, both girls and adults, are governed by our Promise and Law. We hope you will remain faithful to these throughout the cookie program and remind fellow Girl Scouts what the program is all about.

We know that conflicts can arise occasionally. We ask adults to remember they are role models for our girls. Please do not argue in front of girls. You may see some people behaving in a ‘not-so Girl Scout’ manner. If you wish to lodge a complaint about another Girl Scout or adult, we’ll help resolve the conflict if you are willing to meet face-to-face with the offending person and a Council staff member. 
 

Can a Troop Leader ask parents to pre-pay for cookies their daughter wants to sell?

No. Troops cannot ask parents to pre-pay for cookies. Troops should monitor the amount of cookies a girl takes at one time. Troops should only give girls additional cookies after cookie money has been turned in.
 

Can a Troop Leader tell girls she must sell a specific number of cookies?

No. Troops cannot assign girls a specific number of cookies to sell. Girls and troops should set their goals together. Girls and parents should only take the amount of cookies they are able to sell.
 

When should my troop pick up more cookies from a cookie cupboard?

Troops should ask for a girl inventory of unsold cookies before going to the cupboard for more cookies. Pick up more cookies from a cupboard when you are sure none of your girls have unsold inventory and you can’t find a troop who has more cookies then they can sell. 
 

Can parents sell cookies for their daughter?

Girls should always be involved in the selling of Girl Scout Cookies. If a family member would like to sell cookies at work, the Girl Scouts should make a live or recorded presentation to the staff, write a letter or design a poster outlining her goals and aspirations. 
 

Can girls use electronic bulletin boards like Craigslist to sell cookies?

GSACPC does not consent to the use of electronic bulletin boards, like Craigslist to sell cookies, due to the nature of the platform and its limited monitoring and safety practices.
 

What happens if my troop shows up to our booth and there is another troop there?

Troops should always bring a copy of the eBudde Troop sign-up list. Booths scheduled in eBudde always take priority. If two troops show up at the same location, the troop scheduled in eBudde has the booth and the other troop must graciously depart. 
 

What should I do if I have a conflict with a troop leader at a booth?

Adults should always behave in a respectful and proper manner, and refrain from fighting over booths. Girl Scouts, both girls and adults, are governed by our Promise and Law. We hope you will remain faithful to these throughout the cookie program. We are role models for girls.

Store Managers should NEVER be asked to mediate a fight between troops. Call the Council, SU Product Program Manager or your MSE if you are unable to resolve the conflict. If you can’t reach anyone you may need to leave the store and contact the Council at a later time to resolve the issue. 
 

If I have a conflict with a troop leader at a booth and can’t get a hold of Council, should I speak with the store manager?

Store Managers should NEVER be asked to mediate a dispute between troops. We are guests at these locations and fighting among ourselves damages our reputation and relationship with the store.

If you can’t reach Council staff, your SU Product Program Manager or your MSE, you should leave the store and contact the Council at a later time to resolve the issue. If you wish to lodge a complaint about another Girl Scout or parent, we will help resolve the conflict if you are willing to meet face-to-face with the other person and a Council staff member. 

What should I do if a Store Manager asks me to move our booth away from the front entrance?

Please follow all instructions from the store manager, even if you do not agree with their rules and regulations. Remember, we are guests at their stores and failure to abide by their requests could damage our reputation and relationship with the store. 
 

When at a booth, can the girls approach customers as they enter the store?

No. Stores have asked that their customers only be approached when leaving the store. Remember, we are guests at their stores and failure to abide by their rules and regulations could damage our reputation and relationship with the store.
 

What if six girls show up at the booth?

Please have two girls leave the booth and rotate them in at a later shift. There should only be two to four girls and two adults at a booth at one time. Stores have asked that no more than six people are outside their store. We need to abide by this request. 
 

Can my girls sing and dance at booths to entice customers to make a purchase?

Although it can be fun to make up songs and dances to entice customers to make a purchase, read your audience and ensure you are being professional in whatever you do. The stores have asked that girls approach customers graciously. Remember, we are guests at their stores and failure to abide by their rules and regulations could damage our reputation and relationship with the store.
 

Can I bring a Trader Joe’s or Fry’s bag to carry our jackets to our booth at Safeway?

No. Please be aware of the small details that make a difference to the stores that support us. Troops should never bring a competitor’s merchandise to the store they are boothing at. 
 

Can I booth at a liquor store or marijuana dispensary?

Girl safety is always the top priority and we want girls to booth at girl appropriate locations. Girls should never booth in front of a location she is not allowed to enter without a parent or guardian. Please email productprogram@girlscoutsaz.org if you are not sure if a location is girl appropriate. All booths must be entered into eBudde for Council approval. 
 

Can I booth with my daughter?

Juniors and up can booth at 1:1 ratio with a parent or guardian who is a registered, background-checked Girl Scout. These booths should be self-scheduled at lower volume stores and entered into eBudde for Council approval by the Troop Product Manager or SU IGM Coordinator. 

Digital Cookie FAQs
How does the Digital Cookie app work?

It’s a lot like buying your cookies at a traditional cookie booth, but with an online twist:

In true Girl Scout style, the girls initiate the cookie sale, whether online, via email, or in person at the cookie booth with their Digital Cookie mobile app.

A Girl Scout you know may invite you to visit her personalized cookie website where you can place your order, pay using Visa Checkout or credit cards, have your order shipped or delivered by a Girl Scout*, or even donate cookies to charity.

Some Girl Scouts may take in-person orders using a mobile app that also allows them to securely accept payments using credit cards.

Select your cookies, place your order, and complete your transaction. Boom, just like that, you’ve got delicious Girl Scout Cookies coming your way!
 

With Digital Cookie, what happens to funds that used to go to the local council?

As with the traditional Cookie Program, with Digital Cookie 100 percent of the revenue earned from cookie sales will remain in Arizona Cactus-Pine Council. Girls decide how to spend their troop cookie money and reinvest it in their neighborhoods through service projects and learning experiences, including travel. 
 

Are you taking door-to-door sales away?

Far from replacing this aspect of the traditional Cookie Program, Digital Cookie expands and enhances girls' experience by giving them a fun new way to learn 21st century skills while providing another channel through which to sell cookies. So this cookie season, a Girl Scout could approach you through a door-to-door sale or booth sale with a digital device, or send an email invitation to visit her Digital Cookie website or to stop by her local cookie booth.
 

What new skills do girls learn with Digital Cookie?

This enhancement adds a fun, digital layer that expands and strengthens the ways girls learn the essential 5 Skills of goal setting, decision making, money management, people skills, and business ethics. Digital Cookie will expand girls' knowledge of and hands-on experience with online marketing, app use, website customization, and e-commerce.
 

How does Digital Cookie enhance your Girl Scout Cookie buying experience?

First and foremost, you are supporting girls' use of technology, which is vital for success in today's world. In addition, girls can take your order digitally, facilitate direct shipping to your location of choice, and you can pay with a credit card. 
 

Is participating in Digital Cookie safe for girls?

Digital Cookie emphasizes the safety of both girls and customers. Girls and their parents/caregivers take an Internet safety pledge before using the web-based platform, and parents/caregivers must approve all updates and changes girls make when customizing their Digital Cookie site. Girls using the mobile platform will adhere to the same safety standards as those participating in traditional Girl Scout Cookie sales.
 

Are consumers able to find girls' Digital Cookie sites online?

Digital Cookie was designed with each girl's safety in mind, and therefore she must initiate contact with people she knows to sell cookies. Girls in Arizona Cactus-Pine Council will market their online cookie business by inviting customers via email to visit their personalized cookie websites. There, consumers can order cookies from the comfort of their living room. 
 

Will my personal information be shared with third parties?

Your personal information will not be shared outside of the Girl Scout organization. We will use your contact information primarily for transactional communications pertaining to your cookie purchase and occasional Girl Scout related updates.
 

Is it safe to enter my credit card information on girls' Digital Cookie platforms? Is there a guarantee that there will be no data breaches?

Both Digital Cookie systems are fully Payment Card Industry (PCI) compliant and consumers can feel absolutely confident that their financial information is not stored. Both the online and mobile platforms of Digital Cookie transmit financial data to the respective credit card processors and "scrub" credit card and other identifiable information from the systems
 

Can girls still participate in Cookie Club?

No. Cookie club is no longer available in GSACP Council. 
 

Where are the cookies shipped to?

Girl Scout Cookies purchased via the Digital Cookie platform can be shipped within the United States, including Hawaii, Alaska, and Puerto Rico, and to military bases with an APO/FPO address, however, there is a $5.00 surcharge. 
 

All About Girl Scout Cookies